Returns Policy

Returns Policy for Rocky Mountain Warm Hands Initiative

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At Rocky Mountain Warm Hands Initiative, we are committed to providing high-quality products to our customers. However, due to the nature of our organization, all orders placed on our website are considered contributions to our mission. As a result, we do not accept returns or offer refunds on any of our products.

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Custom Orders All of our products are custom-made to order, which means they cannot be resold or reused. Because of this, we are unable to accept returns or exchanges on any orders.

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Damaged or Defective Products If you receive a damaged or defective product, please contact us within 10 days of receipt of the product. We will work with you to determine the best course of action, which may include a replacement or refund.

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Cancellation Policy We do not accept cancellations once an order has been placed. All sales are final.

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Shipping Policy We strive to ship all orders as quickly as possible. Please allow 7-10 business days for your order to be processed and shipped. Once your order has been shipped, you will receive a confirmation email with tracking information.

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Contact Us If you have any questions or concerns about our Returns Policy, please contact us at info@WarmHandsCO.org. Thank you for supporting our organization and helping us achieve our mission to provide warm hands to those in need.